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Privacy Policy for HEION HOME

Effective Date: 01-01-2025

Welcome to HEION HOME (“we,” “our,” or “us”). Your privacy is very important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our webshop hosted on Wix (the “Site”).

1. Information We Collect

When you visit our Site or make a purchase, we may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, shipping and billing address.

  • Payment Information: Processed securely by third-party payment processors. We do not store your full credit/debit card details.

  • Device and Usage Information: IP address, browser type, referring website, pages viewed, and the date/time of visits (collected via cookies and analytics tools).

  • Communication Data: Emails or messages you send to us, including customer service inquiries.

2. How We Use Your Information

We use the collected information to:

  • Fulfill your orders and manage your account.

  • Provide customer support and respond to inquiries.

  • Improve and optimize our webshop experience.

  • Send order confirmations, updates, and promotional emails (with your consent).

  • Ensure compliance with legal obligations and protect our rights.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Such as payment processors, shipping companies, and Wix (our website platform provider), who help us operate our webshop.

  • Legal Authorities: If required to do so by law or in response to valid requests.

  • Marketing Partners: Only with your consent for newsletters or promotional offers.

We never sell your personal data to third parties.

4. Cookies and Tracking Technologies

Our Site uses cookies to enhance your browsing experience and analyze website traffic. You can control cookie preferences through your browser settings or the cookie banner on our site.

For more information, please refer to our [Cookie Policy] (if separate).

5. Your Rights

Depending on your location, you may have the following rights:

  • Access to the personal information we hold about you.

  • Request correction or deletion of your data.

  • Object to processing or request restriction.

  • Withdraw consent for marketing communications.

  • File a complaint with your data protection authority.

To exercise these rights, contact us at: [Insert your contact email]

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting obligations.

7. Security

We take appropriate measures to protect your personal data using industry-standard security practices and encryption where applicable.

8. Children's Privacy

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal data from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us:

HEION HOME

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